Issue details

Customer Strategy update and key actions for 2022-2024

Update on progress against the key actions from the 2021 Customer Strategy and agreement of key actions for the next 2 years.

Decision type: Key

Reason Key: Affects more than 1 ward;

Decision status: Recommendations Approved

Notice of proposed decision first published: 25/05/2022

Explanation of anticipated restriction:
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Decision due: 22 Sep 2022 by Cabinet

Lead member: Cllr Rae Evans - Cabinet Member: Finance, Governance and Customer Services

Lead director: Felicity Mercer - Executive Director: Adult Social Care, Housing & Customer Services

Department: Communities, Customer & Commercial Services

Contact: Lee Higgins, Customer Relationships & Welfare Services Service Delivery Manager Email: lee.higgins@telford.gov.uk.

Is Consultation Required?: No

Agenda items

Documents

  • Customer Strategy update and key actions for 2022-2024