Issue details

Annual Customer Feedback and complaints reports

Presentation of the annual corporate Customer Feedback and Complaints report, the statutory Children's Services Complaints report and the statutory Adult's Services Complaints report

Decision type: Non-key

Decision status: Recommendations Approved

Decision due: 23 Sep 2021 by Cabinet

Lead member: Deputy Leader and Cabinet Member for Enforcement, Community Safety and Customer Services

Lead director: Felicity Mercer - Executive Director: Adult Social Care, Housing & Customer Services

Contact: Lee Higgins, Customer Relationships & Welfare Services Service Delivery Manager Email: lee.higgins@telford.gov.uk.

Agenda items