Issue details

Customer Service Strategy (Final)

New 5 year customer service strategy, following the close of the consultation period

Decision type: Key

Reason Key: Affects more than 1 ward;

Decision status: Recommendations Approved

Notice of proposed decision first published: 09/12/2020

Decision due: 7 Jan 2021 by Cabinet

Lead member: Deputy Leader and Cabinet Member for Enforcement, Community Safety and Customer Services

Lead director: Felicity Mercer - Director: Communities, Customer & Commercial Services

Contact: Lee Higgins, Customer Relationships & Welfare Services Service Delivery Manager Email: lee.higgins@telford.gov.uk.