Report to Cabinet on the Customer feedback
received for 2025/26, including the Corporate Complaints report,
and statutory complaints reports for Children's services and Adult
Social Services.
Decision type: Non-key
Decision status: For Determination
Wards affected: (All Wards);
Explanation of anticipated restriction:
!NotSet!
Decision due: 16 Jul 2026 by Cabinet
Lead member: Cllr Zona Hannington - Cabinet Member: Finance and Resident Services
Lead director: Katherine Kynaston - Director: Housing, Commercial & Customer Services
Department: Communities, Customer & Commercial Services
Contact: Lee Higgins, Head of Customer Relationships & Welfare Services Email: lee.higgins@telford.gov.uk, Rebecca Zacharek, Customer Relationship and Quality Assurance Team Leader Email: rebecca.zacharek@telford.gov.uk.
Is Consultation Required?: No