Issue details

Customer Strategy - 2025 - 2030

The report sets out the Council's 5 year vision for the delivery of the customer experience across the organisation

Decision type: Key

Reason Key: Affects more than 1 ward;

Decision status: For Determination

Wards affected: (All Wards);

Notice of proposed decision first published: 20/11/2024

Explanation of anticipated restriction:
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Decision due: 13 Feb 2025 by Cabinet

Lead member: Cllr Zona Hannington - Cabinet Member: Finance, Governance & Customer Services

Lead director: Katherine Kynaston - Director: Housing, Customer Services & Commercial

Department: Communities, Customer & Commercial Services

Contact: Lee Higgins, Customer Relationships & Welfare Services Service Delivery Manager Email: lee.higgins@telford.gov.uk.

Is Consultation Required?: No

Documents

  • Customer Strategy - 2025 - 2030