Annual update on the feedback received from
customers on their experience of using Council Services, including
the statutory complaint reports for Children's and Adult's social
care.
Decision type: Non-key
Decision status: Recommendations Approved
Wards affected: (All Wards);
Explanation of anticipated restriction:
!NotSet!
Decision due: 18 Jul 2024 by Cabinet
Lead member: Cllr Zona Hannington - Cabinet Member: Finance, Governance & Customer Services
Lead director: Felicity Mercer - Executive Director: Adult Social Care, Housing & Customer Services
Department: Communities, Customer & Commercial Services
Contact: Lee Higgins, Customer Relationships & Welfare Services Service Delivery Manager Email: lee.higgins@telford.gov.uk, Rebecca Zacharek, Customer Relationship and Quality Assurance Team Leader Email: rebecca.zacharek@telford.gov.uk.
Is Consultation Required?: No