Issue details

Customer Feedback Reports for 2022-23

Presentation of the annual corporate customer feedback report, the statutory children's services and adult's services complaints reports, and the Local Govenment Ombudsman review letter.

Decision type: Non-key

Decision status: Recommendations Approved

Wards affected: (All Wards);

Explanation of anticipated restriction:

Decision due: 13 Jul 2023 by Cabinet

Lead member: Cllr Rae Evans - Cabinet Member: Finance, Governance and Customer Services

Lead director: Felicity Mercer - Director: Communities, Customer & Commercial Services

Department: Communities, Customer & Commercial Services

Contact: Lee Higgins, Customer Relationships & Welfare Services Service Delivery Manager Email:, Rebecca Zacharek, Customer Relationship and Quality Assurance Team Leader Email:

Is Consultation Required?: No

Agenda items


  • Customer Feedback Reports for 2022-23