Issue details

Customer Feedback Reports for 2022-23

Presentation of the annual corporate customer feedback report, the statutory children's services and adult's services complaints reports, and the Local Govenment Ombudsman review letter.

Decision type: Non-key

Decision status: Recommendations Approved

Wards affected: (All Wards);

Explanation of anticipated restriction:
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Decision due: 13 Jul 2023 by Cabinet

Lead member: Cllr Rae Evans - Cabinet Member: Finance, Governance and Customer Services

Lead director: Felicity Mercer - Executive Director: Adult Social Care, Housing & Customer Services

Department: Communities, Customer & Commercial Services

Contact: Lee Higgins, Customer Relationships & Welfare Services Service Delivery Manager Email: lee.higgins@telford.gov.uk, Rebecca Zacharek, Customer Relationship and Quality Assurance Team Leader Email: rebecca.zacharek@telford.gov.uk.

Is Consultation Required?: No

Agenda items

Documents

  • Customer Feedback Reports for 2022-23