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Declarations of Interest
RESOLVED – that the minutes of the meeting of the Health & Adult Care Scrutiny Committee held on 29th February 2019 be confirmed and signed by the Chairman, with the above amendment.
Nakash Lewis, Head of Business and Operations
at TELDOC, began the meeting by outlining the reasoning for the
proposals for TELDOC’s reconfiguration;
Members of the committee were invited to ask questions, and received responses as follows.
Why close the Aqueduct surgery? Why don’t you change this to the call centre?
The Vice-Chair of TELDOC said that Aqueduct was unfit for this purpose and that the GP only visited two mornings a week. The alternative practice to be used was a short distance away.
The Committee noted that this distance would be difficult for some individuals to access.
The Vice-Chair of TELDOC responded by saying that individuals who could not access the alternative practices could make use of the home handling service, also adding that Aqueduct didn’t have disabled parking.
What was the capacity of the Madeley Site?
The Committee were informed that converting the administration rooms into clinical rooms at smaller sites as well as closing Aqueduct would generate twice the amount of appointments. Likewise, this would lead to no staff redundancies but more opportunity for further recruitment.
What was the location for the proposed call centre?
The Vice-Chair of TELDOC informed the committee that the call centre would be in Telford and ran by Telford based staff. It would be made up ... view the full minutes text for item HAC-3
Members discussed future topics for the Scrutiny work programme;
1. Palliative Care
2. Retention for Dementia Care in hospitals
The chair asked members to email in their suggestions for the two year programme, with some dealt as one off items of business.