Issue - meetings

Cllr P R Watling, Cabinet Member for Co-operative Communities, Engagement and Partnerships presented the report of the Director: Communities, Customer and Commercial Services. As a co-operative Council, the Council was committed to involving residents in developing the Council’s plans to create a better Borough.

The survey took place between 29 July and 4 September 2020, and was mainly undertaken online, although paper copies were available on request. Every resident in the Borough was written to and there were regular social media posts in regards to the survey. In total, 5473 responses were received, with responses from every ward in the Borough.

The outcomes of the survey were very positive, key achievements included:

·         75% of residents were satisfied with the Council’s response to Covid

·         92% of residents agreed that they felt well informed by the Council on advice and guidance to stay safe

·         82% of residents were satisfied with the Borough as a place to live

The survey also encouraged residents to be part of a new Community Panel and over 1600 residents expressed an interest in taking part.

Cabinet Members welcomed the survey.

RESOLVED that –

a)    The results and response to the Resident’s Survey outline in Section 4 of the report be noted

b)   The proposals for future engagement in Section 5 of the report be approved

c)    Authority be delegated to the Director: Communities, Customer and Commercial Services in consultation with the Lead Cabinet Member for Co-operative Communities, Engagement and Partnerships to take the necessary steps to implement these recommendations.